You can find a list of the payment methods we accept in the shopping cart during the purchase process. Our servers encrypt all information submitted to them, so you can be confident that your payment information will be kept safe and secure.
There are many possible reasons for a credit card not being accepted:
The card is expired.
You have reached or exceeded your credit limit.
You have exceeded your daily charge limit.
A computer at either end of the transaction is having technical problems.
If you have problems submitting your credit card payment you can contact Customer Service for help. When contacting Customer Service, please include any error message numbers you received, as well as the order number seen in the shopping cart.
For purchases of physical products, if you purchased using a credit card, you won't be billed until your product is shipped. This includes any backordered products. If your items are shipped separately you will be billed each time a product is shipped.
If you have preordered a digital or physical product using a credit card, you won’t be billed until the product is released and/or shipped.
Please note that online statements for credit cards and debit cards may display a pre-authorization of funds immediately after purchase. Pre-authorizations are typically removed from your credit card transaction history when the full charge processes and funds are withdrawn. However, in some cases, this process can take up to 2 business days for credit cards and 7 business days for debit cards. If you need assistance removing a pre-authorization from your card transaction history, please contact your bank or financial institution.
When you order a preorder digital or physical product using a credit card, you will not be billed until the product is released and/or shipped. It is possible that the authorization on your credit card has expired prior to the release of the product. If at product release the authorization on your preorder has expired, you can reauthorize your credit card or change to a different credit card for your preorder purchase.
Once your preorder authorization has expired, you must look up your order and reauthorize your credit card to complete the purchase.
UpdateRemoveSkip to contentApply promo code buttonClicking it will navigate you to the Shopping Cart page.Clicking this button allows to proceed with purchasing either as authorized or unauthorized shopper Clicking this link will navigate you to the page where you can select additional products.dometicSI_LOGIN_BUTTON_DESCRIPTIVE_TEXTClicking it will allow you create your account on the store as well as to provide your billing information.Clicking on this button takes you to the page where you can verify your order details.dometicSI_PREVIOUS_STEP_BUTTON_DESCRIPTIVE_TEXTClicking it will navigate you back to check your billing information.Clicking it will navigate you to PayPal payment page.Clicking it will navigate you to PayPal credit payment page.Clicking it you will finish purchasing on the store.Clicking it will navigate you back to the shopping cart page.Clicking it you will be navigated back to update your payment method details.Clicking it you will be navigated back to update your billing address details.Clicking it will navigate you back to update your shipping address.Clicking it you will be navigated back to update your order details.